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admin@roushcleantech

Louisiana School District Uses VW Funds for Propane Autogas

By Headlines

The Lafayette Parish School System in Louisiana is using Volkswagen settlement fund dollars to purchase propane autogas-powered buses. According to school bus company Blue Bird, Louisiana’s $18 million is dedicated to the replacement of older diesel school buses over the next three years. Their school districts are given the option to replace these buses by using the funds to cover 25% of the purchase cost of new diesel buses or 50% of the purchase cost of new propane autogas buses.

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Reduce Greenhouse Gas Emissions, Cut Costs with Propane Autogas Vehicles

By Headlines

One way for airports to reduce ground-based greenhouse gas emissions is by transitioning its airport-owned vehicles away from convention fuels to alternative fuels. But, the alternative fuels terrain can be tough to navigate for what works best for airport-based shuttle services. With the various fuel and technology options available in today’s commercial vehicle market, how do you make the right choice for your airport?

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Commit to Exceptional Talent

By Blog

In my last blog, I wrote about hiring for potential, not position. If you commit yourself to constantly being on the lookout for your next key employee, you will be disappointed in the results. Don’t get me wrong. Staying top of mind for exceptional talent is important. But your path, as well as your company’s path to success is “creating” your leaders.

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Labor SRT Updates Available Now

By General discussion

Labor SRT Updates Available Now

An updated list of labor Standard Repair Times (SRT) is now available here. We’ve developed FAQs to show what this means to you.

How are labor SRTs calculated? Our calculations come from a combination of Ford labor SRTs, time studies performed by ROUSH CleanTech-trained technicians using the appropriate tools, and feedback from service centers and technicians working with our product in the field.

How are labor SRTs awarded on a warranty claim? Our technical support agents add labor to your warranty case when replacement parts are shipped or diagnostic work is requested. A running total of your approved labor time is visible on the case:

Labor SRT

What if the time we spent on the repair doesn’t match your labor SRT? The ROUSH CleanTech warranty only covers the approved labor SRT. So, it’s critical to communicate with us if you’re unable to complete the repairs in the allotted time. We understand that unforeseen difficulties can arise during a repair and team members will do their best to work with you, but we can’t help if you don’t call first. Don’t wait for your invoice to tell us you went five hours over on a repair, please contact us at the first sign of trouble.

Does ROUSH CleanTech offer pre-approved diagnostic time? Beginning this month, ROUSH CleanTech Authorized Service Centers are pre-approved for 0.2 hours of labor time to bring the vehicle into the service bay, photograph damaged parts, and process a warranty claim. If a warranty repair requires diagnosis of a drivability concern, ROUSH CleanTech pre-approves up to 1.0 hours of labor time to bring the vehicle into the service bay, connect diagnostic equipment, complete our Drivability Diagnostic Worksheet, and process a warranty claim.

What about evacuating the tank? We offer 2.0 hours for a fuel transfer and 1.5 hours for flaring.  We do not pay labor time for venting a tank, but we can reimburse for fuel lost if a valid fuel receipt is submitted with your repair order.

Do you pay for travel time? The ROUSH CleanTech warranty does not cover any travel expenses related to the remote service of vehicles. It’s up to the service center or dealer to weigh the costs associated with repairing a vehicle on-site for a customer.

If you have any questions about labor SRTs, please email us at support@roush.com.