Your Contact for Warranty Issues
Dear Partners of ROUSH CleanTech,
One of our first priorities when you purchase our vehicles is to make sure you understand the associated warranties. This is especially important so that you know which company covers which components.
For our Ford models, ROUSH CleanTech maintains the factory Ford 5-year / 60,000-mile limited powertrain warranty on vehicles equipped with the liquid propane autogas system. The ROUSH CleanTech propane autogas fuel system is covered by a limited 1-year / 12,000-mile warranty when installed on a truck that is no longer covered by the Ford factory warranty. And for Blue Bird models, school buses equipped with the ROUSH CleanTech propane autogas fuel system offer a 5-year / unlimited mile limited powertrain warranty.
Our service department representatives are always ready to help you with your warranty questions. There are a few things you can do first before picking up the phone.
Determine if the issue is powertrain related. If it’s not, contact your dealer. If it is, can you determine the root cause of the issue? If not, contact us. If you can, are you able to determine which manufacturer is responsible for the root cause component? If so, you can call that manufacturer first to get to the heart of the issue.
Here is some important contact information to have on hand for warranty issues:
- Ford ESP: 800.321.7790
- Your Blue Bird Dealer (for those with propane-fueled school buses)
- ROUSH CleanTech: 800.59.ROUSH
Of course, when in doubt, call us! We’re happy to help you determine the best course of action to get your warranty issue taken care of. Call us at 800.59.ROUSH.
Thanks for partnering with ROUSH CleanTech.
Sincerely,
Tom Hopkins
Director of Field Operations
